Internet Branch

Transactions are fast and easy with Destekbank!

Destekbank Internet Branch is at your service 24 hours a day!

At home or in the office, Destekbank Internet Branch is always with you! Just log in to Destekbank Internet Branch and enter your customer number or T.R. ID number to perform your banking transactions quickly and conveniently. After entering your password, you can easily complete your transactions on the Internet Branch.


You can log in to Destekbank Internet Branch for both your personal banking transactions and corporate banking transactions.

With the Internet Branch, you can view your financial information and perform many transactions such as loan applications, foreign currency purchase and sale transactions, investment transactions, money transfers, bill payments. You can log in to Destekbank Internet Branch for both your personal banking transactions and corporate banking transactions.

Log in

Uninterrupted service privilege

Destekbank Internet Branch is available 24 hours a day from anywhere you have a computer or mobile device.

Get it done without waiting

You can perform many transactions such as remittance and EFT transactions, foreign currency buying and selling through the Internet Branch.

Advanced infrastructure service

You can perform every transaction you will make through Destekbank Internet Branch without any problems with our advanced technological infrastructure.

Frequently Asked Questions

Internet banking covers many banking transactions that you can do with a computer with internet access without going to a bank branch.

You need to use your customer number or Turkish ID number to log in to the Internet Branch. After entering your password, you can log in to the Internet Branch by confirming the notification sent to your defined mobile phone. Remember, if you do not have a defined mobile phone, you will receive a one-time password via SMS instead of a notification.

You can use the Internet Branch 24 hours a day, 7 days a week. You can check the Transaction Limits and Hours page for the list of transactions that can be made through the Internet Branch and the transaction hours. 

You can perform many banking transactions such as foreign exchange and investment transactions, money transfers via the Internet Branch. For a complete list of transactions, you can check the Digital Channels Transaction List page. 

After the transactions you make through the Internet Branch, you can access your receipt from the Transaction Activity tab and print out the receipt or save it as a document on your computer if you wish.

After an incorrect transaction you made with the Internet Branch, you can send your cancellation request via the Write to Us menu or you can contact Destekbank at (0212) 371 55 55 and get help from our Customer Services.

You do not have to pay any fee to use Destekbank Internet Branch.

You can learn the limits and hours of the transactions you can make through our digital channels by clicking on the link.

After logging in to Destekbank Mobile Branch, you can follow the relevant steps and get your new password by clicking the Change Password tab under the Settings field.

You should send us your request to define a special transaction limit for you via the Write to Us menu in the mobile or internet Branch. After your special transaction limits are defined, you can manage these limits yourself under the Internet Branch/Settings menu. If you want to reduce your limits and increase them again, you can apply again via Write to Us.

You can change your digital channels password via Destekbank Internet Branch. For this, you can use the Password Change step under the Settings menu. 

You can see the list of your accounts by clicking on the "My Accounts" menu on the Internet Branch; you can access details about your account, including IBAN information, by clicking on the magnifying glass icon next to these accounts.

If you have forgotten your Internet Branch login password, you can get a new password via the "User / Password Settings" menu on the Mobile Branch login screen. You can log in to Mobile Branch and Internet Branch with the same password. 

You can view and update your personal information from the My Profile tab under the Settings menu in the Internet Branch. Since changing your mobile phone number is a critical transaction, you will need to contact our customer representative by following the on-screen instructions under the Mobile Branch/Settings/Profile menu.

In case electronic banking channels are out of service or you cannot access these channels due to reasons arising from the devices you use while accessing electronic banking channels, you can reach our bank through the channels on the contact page on our website.

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