Become a Customer

A banking experience that meets your needs from Destekbank

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Join Destekbank's world full of advantages!


For all personal banking transactions, you can log in to Destekbank Mobile Branch or Internet Branch and perform your transactions. 

Becoming a Destekbank customer is very practical! All you need to do is download Destekbank Mobile Branch by scanning the QR code. You can contact our customer representative via video call every weekday between 09.00 - 18.00 and become a Destekbank customer.

Become a Destekbank customer quickly and easily from anywhere, at any time, without leaving your home, and enjoy a unique banking experience!

Join Destekbank Family

You can become a customer now to easily access Destekbank products and services.

Flexible Approach

Determine your needs and Destekbank's professional staff will create customized solutions for you.

Handle Transactions Easily

Handle your banking transactions effortlessly with Destekbank's easy-to-understand design and advanced infrastructure.

Frequently Asked Questions

If you are over 18 years old, have a new chip ID, are a citizen of the Republic of Turkey and reside in Turkey, you can become a Destekbank customer

Yes, you can open a bank account in minutes by downloading Destekbank mobile branch.

Digital banking is a banking model where traditional banking services are offered through the internet and digital technologies. With Digital Banking, banking transactions are carried out online and customers access banking services via the internet or mobile devices such as mobile phones. You can do all your banking transactions online at Destekbank, an investment bank.

All our retail customers and legal entities can use Destekbank's Digital Banking services and products, which provide services through electronic banking services distribution channels.

Easy access: Destekbank Digital Banking provides customers with 24/7 access. You can access your accounts and perform your transactions at any time without the need to go to a bank branch.


Independence from time and place: With Destekbank Digital banking services, you can perform your transactions anytime and anywhere you want. In this way, you can save time and make your bank transactions easily.


Fast transaction advantage: While traditional banking transactions usually take longer, digital banking services offer fast and instant transactions. Money transfers, bill payments and other transactions can be made instantly.


Lower costs: Digital banking requires lower operating costs compared to physical bank branches. Therefore, you can also carry out transactions at lower costs.

You can perform foreign currency transactions 5/24 on weekdays and other banking transactions 24/7.

When you place your ID card on a dark background and place it in the frame that appears on the screen, the photo is taken. When the photo is taken correctly, you will be automatically redirected to the next page.

After placing the ID card on the handset or the back of the phone (depending on the phone model or brand), you should hold it still until the reading is complete. During this process, you should remove any phone case or metal accessories.

It is enough to have a phone with NFC reading feature and a new ID card with a new chip.

First of all, we use advanced technological infrastructure in the process of becoming a customer. At the NFC ID scanning stage, we take all of the data from the chip in the Republic of Turkey ID Card and prevent someone else from making a transaction with a fake ID. In addition, during the video call, our customer representative performs liveness checks and security verifications, so that we keep their personal information safe at every stage of the process.

You must have your Republic of Turkey Identity Card with the new chip and be in a bright and quiet environment.

You can become a customer between 09:00 and 18:00 on weekdays.

You can continue your application from the identity verification step by pressing the Become a Mobile Customer button again.

In order to become our customer with remote identification, you need to use your Republic of Turkey Identity Card with chip.

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