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Internet Branch

Fast, Secure and Easy Banking

24/7 fast and easy banking with DestekBank online banking!

How to Use Internet Branch?

Log In

Access the DestekBank Internet Branch website from your computer or mobile device.

Enter Your Information

If You Don't Have an Account, Become a Customer

Download the app on your mobile device and quickly become a customer by having a video call with our customer representative.

View Your Accounts

Track your account balances and recent transactions on the home screen.

Perform Secure Transactions

Complete your transactions securely on the Internet Branch with advanced security measures.

Advantages of Internet Branch

Access DestekBank Internet Branch anytime, anywhere, 24/7 from your computer or mobile devices and easily perform your banking transactions.

Quickly complete financial transactions such as money transfers, EFT, and foreign exchange trading without waiting.

Perform your transactions seamlessly and securely with powerful technological infrastructure.

Easily access both personal and corporate banking services and carry out the transactions that suit your needs.

Carry Your Bank in Your Pocket

Easily manage your financial transactions with the DestekBank Mobile.

Download DestekBank Mobile by Scanning the QR Code!

Available Transactions

Account Transactions

Manage your accounts easily

Money Transfers

Make EFT, wire, and SWIFT transactions quickly

Loan Transactions

Choose the most suitable financing for your business

Investment & Savings

Select products that add value to your portfolio

Foreign Exchange Transactions

Trade foreign currencies and precious metals instantly

Frequently Asked Questions

Internet banking covers many banking transactions that you can do with a computer with internet access without going to a bank branch.

You need to use your customer number or Turkish ID number to log in to the Internet Branch. After entering your password, you can log in to the Internet Branch by confirming the notification sent to your defined mobile phone. Remember, if you do not have a defined mobile phone, you will receive a one-time password via SMS instead of a notification.

You can use the Internet Branch 24 hours a day, 7 days a week.

You can perform many banking transactions such as foreign exchange and investment transactions, money transfers via the Internet Branch.

After the transactions you make through the Internet Branch, you can access your receipt from the Transaction Activity tab and print out the receipt or save it as a document on your computer if you wish.

After an incorrect transaction you made with the Internet Branch, you can send your cancellation request via the Write to Us menu or you can contact DestekBank at (0212) 371 55 55 and get help from our Customer Services.

You do not have to pay any fee to use DestekBank Internet Branch.

After logging in to DestekBank DestekBank Mobile, you can follow the relevant steps and get your new password by clicking the Change Password tab under the Settings field.

You should send us your request to define a special transaction limit for you via the Write to Us menu in the mobile or internet Branch. After your special transaction limits are defined, you can manage these limits yourself under the Internet Branch/Settings menu. If you want to reduce your limits and increase them again, you can apply again via Write to Us.

You can change your digital channels password via DestekBank Internet Branch. For this, you can use the Password Change step under the Settings menu.

You can see the list of your accounts by clicking on the "My Accounts" menu on the Internet Branch; you can access details about your account, including IBAN information, by clicking on the magnifying glass icon next to these accounts.

If you have forgotten your Internet Branch login password, you can get a new password via the "User / Password Settings" menu on the DestekBank Mobile login screen. You can log in to DestekBank Mobile and Internet Branch with the same password.

You can view and update your personal information from the My Profile tab under the Settings menu in the Internet Branch. Since changing your mobile phone number is a critical transaction, you will need to contact our customer representative by following the on-screen instructions under the DestekBank Mobile/Settings/Profile menu.

In case electronic banking channels are out of service or you cannot access these channels due to reasons arising from the devices you use while accessing electronic banking channels, you can reach our bank through the channels on the contact page on our website.