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Become a Customer

Join DestekBank's World

Become a customer, discover the personalized DestekBank experience!

How to Become a DestekBank Customer?

Download the App

Download the DestekBank Mobile from the Apple Store or Google Play Store.

Become a Customer

Tap the Become a Customer button within the app.

Enter Your Information

Fill in the required fields and accept the indicated agreements.

Verify Your Identity

Complete the identity verification process.

Video Call

Become a DestekBank customer by having a video call with our customer representative.

Advantages of Being a DestekBank Customer

Save time with fast and secure digital banking services.

Benefit from advantageous rates in foreign exchange and precious metals transactions.

Grow your savings through repo transactions with advantageous interest rates.

Access corporate credit solutions tailored to your business needs.

Advantages of Being a DestekBank Customer

Carry Your Bank in Your Pocket

Easily manage your financial transactions with the DestekBank Mobile.

Download DestekBank Mobile by Scanning the QR Code!

Available Transactions

Account Transactions

Manage your accounts easily

Money Transfers

Make EFT, wire, and SWIFT transactions quickly

Loan Transactions

Choose the most suitable financing for your business

Investment & Savings

Select products that add value to your portfolio

Foreign Exchange Transactions

Trade foreign currencies and precious metals instantly

Frequently Asked Questions

If you are over 18 years old, have a new chip ID, are a citizen of the Republic of Turkey and reside in Turkey, you can become a DestekBank customer.

Yes, you can open a bank account in minutes by downloading DestekBank DestekBank Mobile.

Digital banking is a banking model where traditional banking services are offered through the internet and digital technologies. With Digital Banking, banking transactions are carried out online and customers access banking services via the internet or mobile devices such as mobile phones. You can do all your banking transactions online at DestekBank, an investment bank.

All our retail customers and legal entities can use DestekBank's Digital Banking services and products, which provide services through electronic banking services distribution channels.

Easy access: DestekBank Digital Banking provides customers with 24/7 access. You can access your accounts and perform your transactions at any time without the need to go to a bank branch.
Independence from time and place: With DestekBank Digital banking services, you can perform your transactions anytime and anywhere you want. In this way, you can save time and make your bank transactions easily.
Fast transaction advantage: While traditional banking transactions usually take longer, digital banking services offer fast and instant transactions. Money transfers, bill payments and other transactions can be made instantly.
Lower costs: Digital banking requires lower operating costs compared to physical bank branches. Therefore, you can also carry out transactions at lower costs.

You can perform foreign currency transactions 5/24 on weekdays and other banking transactions 24/7.

When you place your ID card on a dark background and place it in the frame that appears on the screen, the photo is taken. When the photo is taken correctly, you will be automatically redirected to the next page.

After placing the ID card on the handset or the back of the phone (depending on the phone model or brand), you should hold it still until the reading is complete. During this process, you should remove any phone case or metal accessories.

It is enough to have a phone with NFC reading feature and a new ID card with a new chip.

First of all, we use advanced technological infrastructure in the process of becoming a customer. At the NFC ID scanning stage, we take all of the data from the chip in the Republic of Turkey ID Card and prevent someone else from making a transaction with a fake ID. In addition, during the video call, our customer representative performs liveness checks and security verifications, so that we keep their personal information safe at every stage of the process.

You must have your Republic of Turkey Identity Card with the new chip and be in a bright and quiet environment.

You can become a customer between 09:00 and 18:00 on weekdays.

You can continue your application from the identity verification step by pressing the Become a Mobile Customer button again.

In order to become our customer with remote identification, you need to use your Republic of Turkey Identity Card with chip.