Become a Customer
Join DestekBank's World
Become a customer, discover the personalized DestekBank experience!
How to Become a DestekBank Customer?
1
Download the App
Download DestekBank Mobile from the Apple Store or Google Play.
2
Become a Customer
Tap "I Want to Become a Customer" in DestekBank Mobile.
3
Enter Your Information
Enter your personal information.
4
Video Call
Have a short call with our customer representative.
5
Approve the Agreements
Approve the agreements to become a DestekBank customer.
Advantages of Being a DestekBank Customer
Save time with fast and secure digital banking services.
Benefit from advantageous rates in foreign exchange and precious metals transactions.
Grow your savings through repo transactions with advantageous interest rates.
Carry Your Bank in Your Pocket
Easily manage your financial transactions with the DestekBank Mobile.
Available Transactions
Account Transactions
Manage your accounts easily
Money Transfers
Send money for free with FAST, EFT, and wire transfer.
Investment & Savings
Select products that add value to your portfolio
Foreign Exchange & Precious Metals
Trade foreign currency, gold, silver, platinum, and palladium with a tight spread advantage.
Frequently Asked Questions
If you are over 18 years old, have a new chip ID, are a citizen of the Republic of Turkey and reside in Turkey, you can become a DestekBank customer.
Yes, you can open a bank account in minutes by downloading DestekBank DestekBank Mobile.
Digital banking is a banking model where traditional banking services are offered through the internet and digital technologies. With Digital Banking, banking transactions are carried out online and customers access banking services via the internet or mobile devices such as mobile phones. You can do all your banking transactions online at DestekBank, an investment bank.
All our retail customers and legal entities can use DestekBank's Digital Banking services and products, which provide services through electronic banking services distribution channels.
Easy access: DestekBank Digital Banking provides customers with 24/7 access. You can access your accounts and perform your transactions at any time without the need to go to a bank branch.
Independence from time and place: With DestekBank Digital banking services, you can perform your transactions anytime and anywhere you want. In this way, you can save time and make your bank transactions easily.
Fast transaction advantage: While traditional banking transactions usually take longer, digital banking services offer fast and instant transactions. Money transfers, bill payments and other transactions can be made instantly.
Lower costs: Digital banking requires lower operating costs compared to physical bank branches. Therefore, you can also carry out transactions at lower costs.
Independence from time and place: With DestekBank Digital banking services, you can perform your transactions anytime and anywhere you want. In this way, you can save time and make your bank transactions easily.
Fast transaction advantage: While traditional banking transactions usually take longer, digital banking services offer fast and instant transactions. Money transfers, bill payments and other transactions can be made instantly.
Lower costs: Digital banking requires lower operating costs compared to physical bank branches. Therefore, you can also carry out transactions at lower costs.
You can perform foreign currency transactions 5/24 on weekdays and other banking transactions 24/7.
When you place your ID card on a dark background and place it in the frame that appears on the screen, the photo is taken. When the photo is taken correctly, you will be automatically redirected to the next page.
After placing the ID card on the handset or the back of the phone (depending on the phone model or brand), you should hold it still until the reading is complete. During this process, you should remove any phone case or metal accessories.
It is enough to have a phone with NFC reading feature and a new ID card with a new chip.
First of all, we use advanced technological infrastructure in the process of becoming a customer. At the NFC ID scanning stage, we take all of the data from the chip in the Republic of Turkey ID Card and prevent someone else from making a transaction with a fake ID. In addition, during the video call, our customer representative performs liveness checks and security verifications, so that we keep their personal information safe at every stage of the process.
You must have your Republic of Turkey Identity Card with the new chip and be in a bright and quiet environment.
You can become a customer between 09:00 and 18:00 on weekdays.
You can continue your application from the identity verification step by pressing the Become a Mobile Customer button again.
In order to become our customer with remote identification, you need to use your Republic of Turkey Identity Card with chip.